Privacy Policy

Prestbury Upholstery Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website https://www.prestburyupholstery.co.uk (the “Website”).

Please read this policy carefully to understand how we handle your personal information.

1. Who We Are

Company Name: Prestbury Upholstery Limited
Registered in: England and Wales
Company number: 07635996
Registered address: Unit 6 Brookfield Farm, Gravel Pit Lane Prestbury, Cheltenham, Gloucestershire, GL52 3NQ
Email: sales@prestburyupholstery.co.uk
Phone: 01242 210200
Website: https://www.prestburyupholstery.co.uk

We are the data controller responsible for your personal data collected via this Website.

2. What Information We Collect

We may collect and process the following types of personal data:

Contact Information (if submitted via a form or email): Name, email address, phone number, and any other details you voluntarily provide.
Technical and Usage Data (automatically collected):
- IP address
- Browser type and version
- Pages visited
- Time and date of your visit
- Referring website or search engine
- Device type and operating system

This data is collected through the use of cookies and Google Analytics (see our Cookie Policy).

3. How We Use Your Information

We use the data we collect to:

Respond to your enquiries or messages.
Improve the functionality, content, and performance of our Website.
Monitor website usage for analytics and statistical purposes.
Ensure the security of our Website.

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing

Under UK data protection law, we must have a legal basis to process your personal data. We rely on the following:

Legitimate interests – to improve our services and Website functionality.
Consent – where you actively provide your personal data via a contact form or email.
Legal obligation – where we are required to retain information for compliance purposes.

5. Sharing Your Data

We do not share your personal data with third parties, except:

With service providers that help us operate the Website (e.g., web hosting, analytics).
Where legally required to do so by law enforcement or regulatory authorities.

Google Analytics may process usage data. See Google’s Privacy Policy for more information.

6. Data Security

We take reasonable steps to protect your data and keep it secure, including:

Secure server environments
Website encryption (SSL)
Access controls and confidentiality agreements with providers

However, please note that no method of online transmission or storage is 100% secure.

7. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law. Usage data is typically stored in aggregate and anonymised form.

8. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Withdraw your consent at any time (where consent was given)

To exercise any of these rights, please contact us at contact@prestburyupholstery.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. Please review their policies before submitting any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Please review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Prestbury Upholstery Ltd
Email: contact@prestburyupholstery.co.uk
Postal Address: Prestbury Upholstery Limited, Unit 6 Brookfield Farm, Gravel Pit Lane Prestbury, Cheltenham, Gloucestershire, GL52 3NQ
Phone: 01242 210200

This Privacy Policy was last updated: 7th of April 2025